WorkInsights is a subsidiary of The Amherst Group, the worldwide leader in shared services consulting. WorkInsights helps managers of large internal service organizations (payroll, facilities, etc.) deliver maximum value to their internal customers through cost-effective measurement tools.

WorkInsights was established specifically in response to staff leaders’ desires to gather performance data and benchmark results more efficiently and effectively, without incurring large consulting fees and/or adding internal embedded costs. We enable you to gather the information you need to produce results.

Today, our tools help you measure two critical components of service unit effectiveness: Internal Customer Service Satisfaction and Employee Commitment.

• Survey your internal customers and find out how well the services you provide meet their needs
• Identify and prioritize opportunities to serve them better
• Discover cost reduction opportunities you may not have considered

• Survey employees to learn how well they understand and embrace the values of your organization
• Learn where barriers are preventing your organization from achieving your desired culture
• Improve employee productivity and reduce unwanted turnover rates

Our extensive experience in management consulting, combined with a unique and comprehensive suite of web-based tools, empowers our clients to find answers to their most complex issues.

Importantly, we offer what no other firm can provide: the unique ability to analyze Internal Customer Satisfaction and Employee Commitment together to yield even greater analytical insights.

From the United States and Australia, to Chile and Singapore, WorkInsights.com has the technological and multilingual capabilities to help our clients securely create, store, and analyze data from anywhere in the world.

Arrange for a personal guided tour