Project Support

WorkInsights provides flexible, easy-to-use tools for collecting employee commitment and internal customer satisfaction data. Even so, you may lack the internal resources to tackle all aspects of your survey project yourself. In that case, we’re here to help!

Through our partnership with The Amherst Group Limited, we are able to support any aspect of your survey effort:

Task-Specific Support: Let experienced consultants assist you with key aspects of your survey process. Examples of task-specific support include:

Service Definition: Amherst Group consultants can guide your staff in defining the services they provide to internal customers.

Values Definition: We can help you define the vision and mission for your organization, and/or develop values that will enable your employees to perform at peak levels.

Survey Administration: We can manage the process of customizing surveys for your organization, distributing surveys to employees, monitoring response rates, and sending reminders.

High-Touch Support: Would you like to jump-start your survey effort, but still lay the groundwork for completing future survey efforts on your own? Amherst Group consultants can work with your staff to complete all survey tasks. Using experienced consultants to guide your staff through the process will enable you to get survey results very quickly, while our consultants teach your employees how to perform each step. Then, when you’re ready to update your survey results, your staff will be trained and ready to update the data collected.

Turn-Key Support: Are you convinced that internal customer satisfaction and/or employee commitment surveys are “right” for your organization? However, do you lack the resources to develop and administer surveys, and analyze data, yourself? Or, would the credibility of your survey be enhanced if it were conducted by a neutral third party? In those cases, Amherst Group consultants can take the lead in every step of your survey process by developing and administering the surveys through analysis of results.

Whatever type of support you require, The Amherst Group can provide. Contact us for more information about how we can help in your specific situation.